© 2026 All Rights Reserved. Poly Shield Coatings. 904-906-3670

PRIVACY POLICY

Poly Shield Coatings

Effective Date: May 19, 2026

Poly Shield Coatings ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including when you submit your contact information through our online forms.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

1.1 Personal Information You Provide

When you request a quote or contact us through our website forms, we collect the following personal information:

• First name and last name
• Email address
• Phone number
• Any message or additional information you provide in the contact form

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website or source

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To provide quotes and respond to inquiries: We use your contact information to provide free quotes for our concrete coating services and answer your questions.
• To communicate with you: We may use your email address or phone number to send you information about our services, promotions, and updates.
• To send SMS/text messages (with your consent): If you provide your phone number and consent to receive text messages, we will send you promotional messages, appointment reminders, quotes, and service updates via SMS. See Section 3 for detailed SMS Terms.
• To improve our services: We analyze website usage data to enhance our website functionality and user experience.
• To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. SMS/TEXT MESSAGING TERMS & CONDITIONS

3.1 Consent to Receive Text Messages

By providing your phone number and submitting a form on our website, you expressly consent to receive automated marketing text messages from Poly Shield Coatings at the phone number provided. These messages may include promotional offers, quotes, appointment reminders, and service updates. Consent is not a condition of purchase. You can request quotes and services without agreeing to receive text messages.

3.2 Message Frequency

Message frequency varies depending on your interaction with us. You may receive up to 5-10 messages per month. Additional messages may be sent in response to your inquiries or requests.

3.3 Message and Data Rates

Message and data rates may apply. Standard text messaging rates from your wireless carrier will apply. Please check with your mobile service provider for details on your messaging plan and any associated charges.

3.4 How to Opt-Out (STOP)

You can opt out of receiving text messages at any time by texting STOP to the number from which you received the message. After opting out, you will receive one final confirmation message, and no further messages will be sent unless you re-subscribe.

3.5 Help and Support

For help or more information about our SMS program, text HELP to the number from which you received the message, or contact us at (904) 767-5974.

3.6 Supported Carriers

Our SMS program is supported by all major US carriers. Carriers are not liable for delayed or undelivered messages.

3.7 SMS Platform Provider

We use GoHighLevel as our SMS messaging platform provider. By opting in to receive SMS messages, you acknowledge that your phone number and related data will be processed by GoHighLevel in accordance with their privacy policy, available at https://www.gohighlevel.com/privacy-policy.

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., SMS platform providers like GoHighLevel, email service providers, payment processors). These providers are obligated to keep your information confidential and use it only for the services they provide to us.
• Legal compliance: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of others.
• Business transfers: If Poly Shield Coatings is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information:

• Access and correction: You may request access to or correction of your personal information by contacting us.
• Opt-out of marketing communications: You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email. To opt out of SMS messages, text STOP as described in Section 3.4.
• Deletion: You may request deletion of your personal information, subject to certain legal exceptions (e.g., records we are required to retain for legal or business purposes).

7. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

11. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us:

Poly Shield Coatings

Phone: (904) 767-5974

Service Area: Northeast Florida

12. COMPLIANCE WITH TCPA AND STATE REGULATIONS

Poly Shield Coatings complies with the Telephone Consumer Protection Act (TCPA) and all applicable state and federal regulations regarding SMS marketing and communication. We obtain express written consent before sending marketing text messages and provide clear opt-out mechanisms as required by law.

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Our Services

Avon Paving & Masonry LI provides comprehensive paving and masonry with the best workmanship. Whether you are looking for a driveway, patio, parking lot, or anything else you can imagine, we are ready to start your project 7 days a week!

Ready for a concrete floor makeover? Get up to $1000 off pool deck coatings and $500 off garage floor coatings! To request a free quote, fill out our contact form or give us a call now: (904) 767-5974

Request a Free Quote Today!

TERMS OF SERVICE

Poly Shield Coatings

Effective Date: May 19, 2026

Welcome to Poly Shield Coatings. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website, requesting a quote, or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. ACCEPTANCE OF TERMS

By accessing or using the Poly Shield Coatings website (the "Site") or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. We reserve the right to modify these Terms at any time, and your continued use of the Site or services after changes are posted constitutes acceptance of the modified Terms.

2. DESCRIPTION OF SERVICES

Poly Shield Coatings specializes in polyaspartic and polyurea concrete coating services for residential and commercial properties in Northeast Florida. Our services include, but are not limited to:

• Garage floor coatings
• Patio and lanai coatings
• Pool deck coatings
• Driveway coatings
• Commercial and industrial concrete coatings
• Interior and exterior concrete coating solutions

3. QUOTE REQUESTS AND CONSULTATIONS

When you submit a quote request through our website, you authorize Poly Shield Coatings to contact you via phone, email, or SMS to discuss your project and provide pricing information. All quotes are estimates based on the information provided and are subject to change following an on-site inspection. Quotes are valid for 30 days from the date of issuance unless otherwise specified.

Free quotes do not obligate you to use our services. Requesting a quote is not a binding contract, and you are under no obligation to proceed with our services.

4. SERVICE AGREEMENTS AND CONTRACTS

A binding service agreement is established only when both parties (you and Poly Shield Coatings) sign a written contract or work order. The contract will specify the scope of work, pricing, payment terms, timeline, and any warranties or guarantees. Any changes to the scope of work must be agreed upon in writing and may result in adjusted pricing.

5. PRICING AND PAYMENT

All pricing is provided in US dollars. Payment terms will be specified in your service contract. Generally:

• A deposit may be required to schedule services
• Final payment is due upon completion of services unless otherwise agreed in writing
• We accept cash, check, credit card, and other payment methods as specified

Promotional discounts (such as "$500 off garage floor coatings" or "$1,000 off pool deck coatings") are subject to specific terms and conditions, which will be provided at the time of quote. Discounts cannot be combined unless expressly stated and may have expiration dates.

6. WARRANTIES AND SATISFACTION GUARANTEE

Poly Shield Coatings stands behind the quality of our work. Specific warranty details will be provided in your service contract. Generally, we guarantee:

• Professional installation performed by experienced crews
• Use of high-quality polyaspartic and polyurea materials
• Proper surface preparation and application techniques
• Satisfaction with the completed project

Warranty coverage does not extend to damage caused by improper use, accidents, natural disasters, or failure to maintain the coated surface according to our care instructions. Warranty terms and duration will be specified in your service contract.

7. CANCELLATION AND RESCHEDULING

If you need to cancel or reschedule a scheduled service, please contact us as soon as possible. Cancellation and rescheduling policies will be specified in your service contract. Generally, deposits may be non-refundable if cancellation occurs within 48 hours of the scheduled service date, as we may have already ordered materials or scheduled crew members for your project.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Poly Shield Coatings shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to your use of our services or website. Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim.

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Poly Shield Coatings, its owner, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney fees) arising out of or related to your use of our services or website, your violation of these Terms, or your violation of any third-party rights.

10. INSURANCE AND LICENSING

Poly Shield Coatings is licensed, bonded, and insured to perform concrete coating services in Florida. We maintain appropriate liability insurance to protect both our business and our clients. Proof of insurance and licensing can be provided upon request.

11. WEBSITE USE AND INTELLECTUAL PROPERTY

The content on our website, including text, images, logos, graphics, and design, is the property of Poly Shield Coatings and is protected by copyright and trademark laws. You may not:

• Copy, reproduce, or redistribute our website content without written permission
• Use our website for any unlawful or prohibited purpose
• Attempt to gain unauthorized access to our systems or networks
• Submit false or misleading information through our contact forms

12. SMS/TEXT MESSAGE TERMS

12.1 Consent to Receive SMS Messages

By providing your mobile phone number through our website forms, you expressly consent to receive automated marketing and informational text messages from Poly Shield Coatings. These messages may include:

• Promotional offers and special discounts
• Free quote information and pricing updates
• Appointment reminders and scheduling confirmations
• Service updates and project status notifications
• Customer satisfaction surveys

IMPORTANT: Consent to receive text messages is NOT a condition of purchase or service. You can request quotes and schedule services without agreeing to receive marketing text messages.

12.2 Message Frequency and Costs

Message frequency varies and may range from 5-10 messages per month, depending on your interactions with us and ongoing promotions. Message and data rates may apply based on your wireless carrier's plan. Please contact your mobile service provider for information about your text messaging plan and any charges that may apply.

12.3 Opt-Out Instructions

You can opt out of receiving text messages from Poly Shield Coatings at any time by:

• Texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to the number from which you received messages
• Calling us at (904) 767-5974 and requesting removal from our SMS list

After you opt out, you will receive one final confirmation message confirming your removal from our SMS list. No further messages will be sent unless you explicitly re-subscribe by providing your phone number again and consenting to receive messages.

12.4 Help and Customer Support

For help, support, or more information about our SMS program:

• Text HELP or INFO to the number from which you received messages
• Call us at (904) 767-5974

12.5 Carrier and Device Requirements

Our SMS program is supported by all major US wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and regional carriers. Carriers are not liable for delayed or undelivered messages. You must have a text-messaging-enabled mobile device to participate.

12.6 SMS Service Provider

We use GoHighLevel as our SMS messaging platform provider. By consenting to receive SMS messages, you acknowledge that GoHighLevel will process your phone number and message data in accordance with their privacy policy, which can be found at https://www.gohighlevel.com/privacy-policy.

12.7 Changes to SMS Program

We reserve the right to modify or discontinue our SMS program at any time without prior notice. We may also change message frequency, content, or other program terms. Continued participation in the program after changes constitutes acceptance of the modified terms.

13. PRIVACY AND DATA PROTECTION

Your use of our website and services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our website or services, you consent to the collection and use of your information as described in our Privacy Policy. Please review our Privacy Policy for detailed information about our data practices.

14. COMPLIANCE WITH TCPA AND REGULATIONS

Poly Shield Coatings complies with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and all applicable federal and state laws regarding electronic communications and marketing. We obtain express written consent before sending marketing messages and provide clear opt-out mechanisms as required by law.

15. DISPUTE RESOLUTION AND GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or our services shall be resolved in the state or federal courts located in Florida, and you consent to the exclusive jurisdiction of such courts.

16. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any service contracts you enter into with Poly Shield Coatings, constitute the entire agreement between you and us regarding your use of our website and services, and supersede all prior or contemporaneous communications and proposals.

18. CONTACT INFORMATION

If you have questions about these Terms or our services, please contact us:

Poly Shield Coatings

Phone: (904) 767-5974

Additional Contact: (904) 906-3670

Service Area: Northeast Florida

19. ACKNOWLEDGMENT

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

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